Privacy Policy

Sykes Tech Consulting LLC (“Sykes Tech,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://sykes-tech.com and related pages, contact us, request a consultation, or otherwise interact with our marketing website (the “Site”).

This Policy applies to the Site and related marketing communications. It does not replace the contracts, statements of work, business associate agreements, or product terms that govern client engagements, technical due diligence work, or products such as QLens. Those relationships are handled under separate written agreements.

1. Who we are

Sykes Tech Consulting LLC is a Texas limited liability company that provides IT consulting, artificial intelligence and machine learning strategy and implementation, data and analytics support, technical due diligence, product development, and related advisory services for businesses, investors, and healthcare organizations.

Controller contact. Sykes Tech Consulting LLC, 817 Tennington Ln, Shady Shores, TX 76208, United States. Email: info@sykes-tech.com. Phone: (949) 279-3899.

2. Information we collect

Information you provide
We collect information you choose to give us, including when you complete a contact or consultation form, email or call us, book a meeting, apply for a role, or otherwise communicate with us. This may include:

• Name, job title, company, and professional affiliation
• Email address, phone number, and mailing or business address
• Service of interest and project or inquiry details
• Meeting preferences and calendar information
• Any other information you include in a message or attachment

Information collected automatically
When you visit the Site, we and our service providers may automatically collect:

• Device and browser type, operating system, and language settings
• IP address, approximate location derived from IP, and referring URL
• Pages viewed, links clicked, time on page, and similar usage data
• Cookie and similar-technology identifiers, as described in our Cookie Policy

Information from other sources
We may receive limited professional information from publicly available sources, referral partners, event organizers, or service providers that help us operate the Site or manage inquiries (for example, a scheduling or CRM platform).

Sensitive and health information
Please do not submit patient health information, medical images, or other sensitive regulated data through the public Site or general contact form. If you are a client or prospective client discussing a healthcare engagement, we will provide an appropriate secure channel and, where required, a business associate agreement or equivalent contract.

3. How we use information

We use personal information to:

• Respond to inquiries and schedule consultations
• Provide, maintain, and improve the Site
• Understand how visitors use the Site and improve content and performance
• Send service-related messages and, where permitted, marketing communications about Sykes Tech services, events, or insights
• Protect the security and integrity of the Site and our business
• Comply with law, enforce our terms, and defend our legal rights
• Evaluate candidates if you apply for a role or send a résumé

4. Legal bases (EEA/UK visitors)

If you are in the European Economic Area or United Kingdom, we process personal data only where a legal basis applies, including:

• Consent, where you have given it (for example, certain cookies or marketing emails)
• Contract, or steps you request before entering a contract
• Legitimate interests, such as responding to business inquiries, securing the Site, and understanding Site performance, provided those interests are not overridden by your rights
• Legal obligation

5. How we share information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site, hosting, analytics, CRM, email, scheduling, security, and similar functions, under appropriate contracts
• Professional advisors such as lawyers, accountants, and insurers
• Affiliates and team members who need the information to respond to you
• A buyer or successor if we explore or complete a merger, acquisition, or asset transfer
• Authorities or other parties when required by law, legal process, or to protect rights, safety, or security

If we work with named product or delivery partners on an engagement you request, we will share only what is needed to evaluate or deliver that work, consistent with our contracts with you.

6. Cookies and similar technologies

We use cookies and similar technologies as described in our Cookie Policy. You can manage non-essential cookies through your browser settings and, where offered, our cookie banner.

7. Retention

We keep personal information only as long as needed for the purposes described in this Policy, including to respond to inquiries, maintain business records, meet legal and accounting requirements, and resolve disputes. Inquiry records are typically retained for a commercially reasonable period after last contact unless a longer period is required or a client engagement begins.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International transfers

Sykes Tech is based in the United States and works with clients and vendors in other countries. If you access the Site from outside the United States, your information may be processed in the United States or other jurisdictions that may not provide the same data-protection rights as your home country. Where required, we use appropriate transfer mechanisms.

10. Your choices and rights

Depending on where you live, you may have the right to request access, correction, deletion, or a copy of your personal information; to opt out of certain processing or marketing; or to appeal a decision we make about a privacy request.

To exercise these rights, email info@sykes-tech.com with the subject line “Privacy Request” and enough detail for us to verify and respond to your request. You may also unsubscribe from marketing emails using the link in those messages. We will not discriminate against you for exercising privacy rights.

California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of “sale” or “sharing” of personal information as those terms are defined by California law. We do not sell personal information for money. If our use of advertising or analytics cookies is treated as “sharing” under California law, you may opt out through the cookie banner or by contacting us.

EEA/UK residents may also lodge a complaint with their local supervisory authority.

11. Children

The Site is intended for business professionals and is not directed to children under 16. We do not knowingly collect personal information from children.

12. Third-party sites

The Site may link to third-party websites or services, including social media platforms. Their privacy practices are governed by their own policies, not this one.

13. Changes

We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Material changes will be posted on this page. Continued use of the Site after an update means you have been notified of the revised Policy.

14. Contact us

Questions about this Privacy Policy or our privacy practices:

Sykes Tech Consulting LLC

817 Tennington Ln, Shady Shores, TX 76208, United States

Email: info@sykes-tech.com.

Phone: (949) 279-3899.